Privacy Policy

Storia is operated by Lei Xu, an individual developer located at Guanshan Dadao Xinshijie 2703, Wuhan, Hubei 430000, China. This Privacy Policy explains what information the Storia mobile applications, website, and related services (collectively, the “Service”) collect, how that information is used and shared, and the choices available to you.

We collect personal information that you provide directly to us, that is generated as you use the Service, and that we receive from third parties.

Information you provide directly

• •Account data: name or nickname, email address, password (stored as a hash), date of birth (for age-gating), and profile photo if you upload one.
• •Sign-in data from Apple, Google, or Facebook: a provider-specific account identifier and the profile fields that you authorize the provider to share, such as your name, email address, or profile image. If you use Sign in with Apple and choose Hide My Email, we receive and use Apple’s private relay email address instead of your personal email address.
• •Purchase data: product, transaction, subscription, receipt, and purchase-token information from the Apple App Store or Google Play when you buy Coins, a subscription, or another in-app product. We do not receive or store your full payment-card number; Apple or Google processes your payment.
• •Community and safety data: comments, ratings, report categories and descriptions, identifiers for reported content or accounts, and the accounts you block.
• •Communications you send us, including support requests and feedback.

Information collected automatically

• •Device data: device model, OS version, language, time zone, IP address, network type, app version, push-notification token, installation or attribution identifiers, crash logs, and an advertising identifier where the platform makes one available and applicable consent or permission has been obtained.
• •Usage data: the shows and episodes you open, listening time, playback position, search queries, reactions, screens visited, and ad impressions, clicks, rewards, and related delivery events.
• •Location data (approximate): coarse country/region inferred from IP, used for content licensing and analytics. We do not collect precise GPS location.
• •Cookies and similar technologies on our website to support basic site functionality and analytics.

• •Provide, operate, and improve the Service and its features.
• •Personalize the home feed, recommend shows, and remember where you left off.
• •Process Coin purchases, subscription billing, and reward grants (e.g., daily check-in, rewarded video credit).
• •Identify and authenticate you, prevent abuse and fraud, and enforce our Terms of Service.
• •Publish and moderate comments and ratings; process reports; apply blocks; filter abusive or unsafe content; and protect users and the Service.
• •Send service messages (purchase receipts, password resets, policy updates) and — if you opt in — marketing notifications about new shows.
• •Measure app performance, attribution, feature use, and advertising effectiveness, and diagnose crashes and technical problems.
• •Comply with applicable laws and respond to lawful requests from authorities.

• •Infrastructure and support providers: cloud hosting, content delivery, push-notification, and customer-support providers that process data for us.
• •Analytics, attribution, and diagnostics providers: services such as Google/Firebase, Mixpanel, AppsFlyer, and Meta may process device, installation, usage, attribution, and crash data, depending on the platform and enabled features.
• •Advertising providers: TopOn and ad networks selected through its mediation service may process device, network, approximate-location, and ad-interaction data to request, deliver, measure, prevent fraud in, and reward ads. Their access is subject to applicable platform permissions, consent choices, and regional requirements.
• •Payment platforms: Apple App Store and Google Play for purchase processing, verification, restoration, refunds, and subscription management.
• •Authentication providers: Apple, Google, and Facebook, when you choose to sign in with them.
• •Authorities: when required by law, regulation, court order, or to protect the rights, safety, and property of our users or the Service.
• •Corporate transactions: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality safeguards.

We do not sell your personal information. We do not share your listening history with advertisers in a way that identifies you personally.

We require providers that process personal information for us to protect it consistently with this Policy and applicable law and to use it only for the services they provide, except where a provider acts independently under its own terms and privacy policy.

We keep account data for as long as your account is active. After you delete your account, we delete or anonymize personal data that is no longer needed to provide the Service. We may retain limited purchase, fraud-prevention, security, dispute, and compliance records for as long as required for those purposes or by law. Community reports and moderation records may be retained as needed to investigate abuse, enforce our Terms, and protect users.

Subject to local laws, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You can exercise these rights by contacting us at support@storiafm.com.

• •Delete your account in the app by opening Profile, then Settings, Account, and Delete account. Deletion permanently closes your account and deletes or anonymizes associated personal data, subject to the limited retention described above. Deleting your account does not automatically cancel an App Store or Google Play subscription.
• •Manage Apple’s private relay address and Sign in with Apple authorization in your Apple Account settings. You can manage Google or Facebook authorization in the applicable provider settings.
• •Manage notifications, advertising permissions, and tracking choices through the app and device settings where those controls are available.

The Service and its providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for cross-border processing and transfers.

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

We use technical and organizational measures designed to protect personal information against unauthorized access, alteration, or destruction. However, no system is completely secure; please use a strong, unique password and notify us promptly of any suspected breach.

We may update this Privacy Policy from time to time. We will post the new version with an updated date above and, where required by law, notify you of material changes.

For any privacy-related question or to exercise your rights, contact us at support@storiafm.com. You may also write to Lei Xu at Guanshan Dadao Xinshijie 2703, Wuhan, Hubei 430000, China.